Note: Age isn’t always an accurate size guide. Your child’s height is a better indicator, especially for toddlers. Our children’s clothes are designed to allow for growth, but some girls’ styles are more fitted. Please check all body measurements against our size chart. We hope this helps you choose the right size. All measurements are in centimetres and meet Australian Standards.
Shipping
ORDER PROCESSING:
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
SHIPPING RATES AND ESTIMATES:
Shipping charges for your order will be calculated and displayed at checkout. We offer several shipping options:
Standard Shipping: 3-7 business days
Express Shipping: 1-3 business days
SHIPPING TO P.O. BOXES:
We ship to P.O. Boxes within Australia using our Standard Shipping option.
INTERNATIONAL SHIPPING:
Yes! We do offer international shipping through Australia Post.
ORDER TRACKING:
Once your order has shipped, you will receive a tracking number via email which you can use to track your order. Please allow 48 hours for the tracking information to become available.
SHIPPING TO REMOTE LOCATIONS:
Deliveries to remote locations may take longer. Please allow an additional 2-5 business days for standard shipping.
LOST OR DAMAGED ITEMS:
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Save all packaging materials and damaged goods before filing a claim.
CUSTOMER SUPPORT:
If you have any questions or concerns regarding your order, please contact our customer support team at [email protected].
We are committed to ensuring your shopping experience is seamless and enjoyable. Thank you for shopping with us!