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Refund & Returns

Exchange

At Maisa, we do not offer returns or refunds on our products. However, we are happy to provide exchanges for items that meet our exchange policy criteria. If you are not satisfied with your purchase, you can exchange it for a different size, colour, or style, provided the item is in its original condition, unused, and with all tags attached.

Contact Us

To initiate an exchange, please email us at [email protected] within 30 days of receiving your order, and we will guide you through the process. Our goal is to ensure that you are completely satisfied with your purchase by finding the perfect item for your child.

Return & Exchange Address
P.O. Box 17 Merrylands 2160